Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, how long we keep it, and the choices you can make. It applies to the Finspire website and services. We follow the UK GDPR and the UK Data Protection Act 2018.
Last updated: 24 Feb 2026
Information we collect and how we use it 📘
We collect the information you choose to share with us and limited technical data that helps us operate the site. When you submit our contact form we process your name, email, phone, message, and the topic you select. We use this data to respond to your request, schedule a call, and provide the materials you ask for. We do not sell personal data.
We also process basic usage data such as pages viewed, device type, and approximate location. Analytics are optional and run only if you accept non essential cookies in our cookie panel. We use this data to improve navigation, content quality, and site performance. Where possible we aggregate or pseudonymize data to reduce risk.
Lawful bases and retention
We rely on several lawful bases under the UK GDPR. Consent applies to optional analytics and to receiving non essential updates. Contract applies when we prepare materials you request or when we take steps to work with you. Legitimate interests applies to essential site security, prevention of abuse, and basic communications related to a request you initiated. Legal obligation applies when we must keep records for tax or regulatory reasons.
We keep contact form data for up to 24 months to support follow up and service quality. Analytics data is retained for up to 14 months when enabled. Business records that must be kept by law are retained for the period required by applicable rules. When a retention period ends we delete or anonymize data in a secure manner.
Sharing and international transfers
We share personal data with trusted service providers that help us run the website, deliver emails, host files, or measure performance. Providers only process data on our instructions, must protect it, and may not use it for their own purposes. We may also share data when required by law or to protect our rights, users, or the public.
Some providers operate outside the United Kingdom. When data leaves the UK we use appropriate safeguards such as standard contractual clauses and risk assessments. You can contact us for details about current providers and safeguards.
Your rights
You have rights over your personal data. These include the right to access, rectify, erase, and restrict processing. You can object to certain processing, especially where we rely on legitimate interests. You can withdraw consent at any time for activities that depend on consent. You can request a copy of your data in a portable format when technically feasible.
To exercise any right contact us using the details on this page. We will respond within one month. You also have the right to lodge a complaint with the UK Information Commissioner's Office. We welcome the chance to address your concern directly first.
Cookies and similar technologies 🍪
Essential cookies keep the site secure and allow basic functions such as remembering your cookie choice. Optional analytics cookies help us understand which pages are useful and how to improve navigation. Optional cookies run only if you click Accept in the cookie panel. You can change your choice by clearing cookies in your browser and reloading the page to see the panel again.
Browsers offer tools to block or delete cookies. Blocking all cookies may affect site features that rely on them. Our analytics do not track you across other websites and are configured to use the minimum data needed for performance insights.
Security, children, and changes
We take reasonable technical and organizational measures to protect personal data. These include encryption in transit, access controls, least privilege practices, and regular reviews of vendors. No method of transmission or storage is perfectly secure, but we work to reduce risk and respond quickly to issues.
Our services are intended for adults. We do not knowingly collect data from children under 16. If you believe a child provided personal data, contact us and we will take appropriate steps. When we update this policy we will change the date at the top. Material changes will be summarized in this page so you can review what changed.
Questions
If you have any question about this policy or how we handle data, email [email protected] or call +44 20 3856 4021. You can also write to our London office listed above.